Returns & Exchanges
At Jennifer Wang The Label, we want you to be completely satisfied with your purchase. If for any reason you're not happy with your item, you can return it within 30 days of shipping (discount/sale items excluded).
Return Eligibility
- Orders purchased with a discount code are final sale and cannot be returned.
- Item must be in original condition with all tags attached
- Item must not be worn or altered
- Item must be returned with original packaging
- Each order is eligible to be returned one time only
Return Process
- Click here to start a return
- Once your return is approved, ship the item you wish to return back to us at the address below with a tracking number. Please use the courier of your choice or use the shipping label provided. Customers are responsible for return shipping fees
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Receive a refund within 7-10 business days of us receiving the returned item
Canadian and International Returns:
JWTL Corp.
35 Anatolian Dr Woodbridge, ON L4H5G7
US Returns:
JWTL Corp.
1201-30 Chapin Road Pine Brook, NJ 07058
Exchange Process
Items cannot be exchanged on our website.
If you'd like a different size, style or colour, please return the item and place a new order on our website.
For more details, please contact our customer service team at hello@jenniferwangtl.com.
